1- Non-Response Policy: In the event that we do not receive a response from you within 7 Days from the date of placing the order, we reserve the right to:
- Cancel the Order: The order will be considered void and will not be fulfilled.
- No Refunds: We will not issue any refunds for orders that are canceled due to lack of customer response.
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No Delivery: The order will not be delivered, and any associated costs incurred by us up to that point will not be reimbursed.
2- No Return or Refund Policy: -
All Sales Final: All purchases made from our store are final. We do not accept returns or exchanges for any reason, including but not limited to dissatisfaction, allergic reactions, or product selection errors.
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Quality Assurance: We take great pride in the quality of our products. Each item is thoroughly inspected before shipping. If you receive a damaged or defective product, please contact us within 48 hours of delivery. We may offer a replacement or store credit at our discretion.
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Product Descriptions: Please read product descriptions carefully before making a purchase. We provide detailed information to help you choose the right products for your needs.
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Customer Support: If you have any questions or concerns about your order, feel free to reach out to our customer support team. We’re here to help! 800ALSHIFA Toll Free +971586611843 .
3- Global Products terms and condition : - These products are registered outside UAE and shipped from the same country of registration.
- Imported global products: No cancellation available after the order is placed.
- Imported global products: cannot be returned on demand
- Estimated time of delivery 7-10 days .
- Enquiries and other information will be directly with main seller not with www.plcgcc.com
4- Clearence Collection and products:
The products in our Clearance Offer Collection are near expiry, with expiration dates ranging from January to April 2025. By purchasing items from this collection, you acknowledge and agree to the following terms:
- Final Sale: All products in the Clearance Offer Collection are sold as-is and are final sale.
- No Returns or Refunds: Due to the nature of the clearance items, we do not accept returns, exchanges, or issue refunds for products purchased from this collection.
- Expiry Date Awareness: By completing your order, you confirm that you are aware of the product's expiry date and agree to accept the items accordingly.
