Terms of service
Terms and Conditions
This page sets out the legal terms and conditions (**Terms and Conditions**) under which we sell the products listed on our website, mobile application, or any other platform.
About Us
This website is owned by Al Shefa Pharma for Trading Food Supplements and Cosmetics L.L.C., a company registered in the United Arab Emirates. Our registered address is Madinat Badre, Shop No. 16, Muhaisnah 1, Dubai, UAE.
Terms and Conditions
These Terms and Conditions apply to your use of the website. By accessing, browsing, using, or registering on our website, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.
Please review this page regularly to check whether our Terms and Conditions have been updated. Any new or amended Terms and Conditions will become effective once they are posted on this website.
We reserve the right to:
- Amend our Terms and Conditions;
- Refuse access to our website to any user;
- Suspend user accounts;
- Modify or suspend (temporarily or permanently) this website without prior notice;
- Cancel any customer order at our sole discretion.
Registration
You may register as a customer on our website. As part of the registration process, you will be required to choose a password in accordance with our password policy.
You are solely responsible for maintaining the confidentiality and security of your password and account. You agree to notify us immediately if you suspect any unauthorized use of your account or any unauthorized access to your password.
To enhance your shopping experience, we may store your personal information and account details.
When creating an account with PLCGCC, you agree to the following:
- Maintain the confidentiality of your account details and password.
- Immediately notify the store of any unauthorized use of your account.
- Take full responsibility for all activities carried out through your account.
- Use the store in a serious and responsible manner.
- Provide accurate and up-to-date information.
- The store is committed to maintaining the confidentiality of your information.
- The store reserves the right to suspend or delete your account if inaccurate information is provided.
- The store's management reserves the right to suspend or cancel your account in the event of a violation of these Terms and Conditions.
Intellectual Property
The copyright and other intellectual property rights in all materials, content, and software supplied as part of our website, including emails and any other form of communication with you, are protected by applicable copyright laws and international intellectual property laws. Such rights remain, at all times, vested in us or in our respective franchisors/licensors.
You may use such materials only with our express written consent and only to the extent permitted by us or our franchisors/licensors. You may not reproduce, quote, copy, distribute, or otherwise use the whole or any part of the website without our prior express written consent.
The names and logos of the trademarks referred to on our website and in all related emails are owned by us or by our respective franchisors/licensors in the territories in which we operate.
Limitation of Liability
Although we will make reasonable efforts to verify the accuracy of any information provided on our website, we make no express or implied representations or warranties regarding its accuracy or regarding any transaction or activity carried out on or through the website, at our stores, or through our customer service, including, without limitation, any implied warranties of non-infringement, suitability, security, accuracy, completeness, or any implied warranty arising from the course of dealing, usage, or trade.
Although our website follows high information security standards, we do not warrant that the website will meet your requirements, operate without interruption, be suitable for your purposes, or be free from errors, or that any defects will be corrected. We do not warrant that the website or the server hosting it is free from viruses or other defects, or that the website will be effective, accurate, or reliable.
We shall not be liable to you for any loss of content or materials uploaded to or transmitted through the website.